At its core, TrueSpace is a research firm anchored by a multi-year study of sustainable growth in businesses with $2 to $10 million in revenue. The methods, tools and capital instruments of TrueSpace all tie back to the research which identified the Five Operating Conditions necessary for small businesses to reach the middle market. An ethnographic research method was used to immerse the TrueSpace team into the daily working environments of businesses. The study, through a partnership with Gallup, now extends to over 4000 business across the U.S. For the first time, we have the science and the data to better understand the processes, cultures, challenges, motivations, and themes that emerge in businesses that reach the middle markets. 

​

The Five Conditions Assessment is built using a systems dynamic construct assuming all businesses are closed loop systems. The research identified twelve distinct closed loops in each business that reached the middle markets. The data also showed the lack of these systems in businesses struggling to grow past $2 million in revenue. 30 flows (key resources) impact the closed loop systems and allow the assessment to score a business against a top performing benchmark.